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Home-Based Agents

Oasis Marketing Solutions offers Home-based call center services. Our highly qualified virtual agents are skilled at handling a wide variety of call types including:

Home-Based Call Center Services

• Inbound Customer Service
• Inbound Sales
• Outbound Sales
• Political Calling
• Political Surveys and Polling
• Data Mining
• Appointment Setting
• Lead Generation Management

Our Virtual Contact Center Services are designed for organizations of any size. Through 100% virtual business processes using Five9’s technology platform and our extensive experience in performance managing Home-based call centers, we offer clients a virtual customer contact solution proven to improve customer satisfaction.

Our call center solutions provide friendly, scalable and disaster resistant virtual call center services and Home-based call center answering services to meet any business need.

Through web-based, interactive nationwide recruiting across the United States, we are able to quickly match agents to our clients agent profile needs. Our experience in managing home-based employees allows us to customize our recruiting, hiring and training processes for each client. This enables us to reduce call center costs, while ensuring we deliver a world-class customer experience.

Virtual Agents are Highly Skilled

Oasis Marketing Solutions’ agents are employees, not a temporary workforce. Our focus is on making our home-based team part of the family. We employ a host of team building strategies to make sure our virtual call center agents feel connected to the company and brands they serve. Our Home-based agent programs include:

• Right matching based on the client’s call center needs
• Appropriate lifestyle assessment conducive to being a Virtual Call Center Professional
• Set schedules based on Hours of Operation, yet flexible to help when the need arises

If you are a business and considering Home-based agents and are looking for call center services, contact us today for a Virtual Call Center Services quote.

Want to learn more about Home-based call centers. Click here.